Privacy Policy

At Cultheir Imports ("Cultheir", "we", "our", "us"), we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website, www.cultheir.com (the “Website”).
This policy is designed to help you understand how your Personally Identifiable Information (PII) is handled. PII refers to any data that could be used—on its own or with other data—to identify or contact an individual.
We encourage you to read this policy carefully to understand our practices and your rights regarding your personal data.
 
Information We Collect
When visiting our site, placing an order, or registering an account, we may collect personal information such as:
•    Name
•    Email address
•    Phone number
•    Billing and shipping address
•    Payment details
•    Other relevant information that helps us fulfill your order or enhance your experience
 
When We Collect It
We may collect your information when you:
•    Create an account
•    Place an order
•    Subscribe to our newsletter
•    Fill out a form
•    Respond to a survey or marketing communication
•    Browse the Website
 
How We Use Your Information
We use the information we collect in the following ways:
•    To personalize your experience and tailor content and product recommendations
•    To improve our Website functionality and customer experience
•    To respond to inquiries and provide customer service
•    To process transactions efficiently and securely
•    To administer promotions, surveys, or other site features
•    To send order updates or marketing communications
 
How We Protect Your Information
Your personal data is stored on secure networks and accessible only by individuals with specific access rights who are obligated to keep the information confidential.
We use Secure Socket Layer (SSL) technology to encrypt sensitive information such as credit card numbers during transmission. All payment processing is handled by secure third-party providers; Cultheir does not store your payment data on our servers.
 
Use of Cookies
Our Website uses cookies—small files stored on your browser—to enhance your shopping experience. Cookies help us:
•    Remember items in your cart
•    Understand your preferences for future visits
•    Track user behavior to improve functionality
•    Monitor ad performance and traffic patterns
You can adjust your cookie settings through your browser at any time. Disabling cookies may impact certain features, but you will still be able to place orders.
 
Third-Party Disclosure
We do not sell, trade, or transfer your personal information to outside parties without your consent, except in the following cases:
•    To trusted service providers who help us operate the Website and fulfill services (e.g., hosting partners, payment processors), under confidentiality agreements
•    When required to comply with applicable laws or protect our legal rights
We may share anonymized, non-personally identifiable information for marketing, analytics, or research purposes.
 
Third-Party Links
Occasionally, we may link to external websites or feature third-party services. These sites have their own privacy policies, and we do not assume responsibility for their content or practices. We welcome your feedback on any linked sites you believe may compromise the integrity of your experience.
 
Policy Updates
Cultheir reserves the right to update this policy at any time. Changes will be posted to this page with an updated revision date. Continued use of the Website constitutes your acceptance of any changes.
 
If you have any questions or concerns about this policy or how your data is handled, please contact us at designteam@cultheir.com.